Support Center

Welcome to the Dress Me Up support center! We're here to help you get the most out of your AI virtual try-on experience. Whether you have questions about using the extension, need technical assistance, or want to report an issue, we're ready to assist you.

💬 Live Chat Support

Get instant help from our support team! Click the chat bubble in the bottom-right corner to start a conversation.

Frequently Asked Questions

How do I get started with Dress Me Up?

After installing the extension, click on the Dress Me Up icon in your browser toolbar. You can start using the extension in guest mode with 5 free credits, or sign up for an account to purchase more credits and save your generated images.

How does the virtual try-on work?

Simply upload a photo of yourself, then select clothing items from supported e-commerce websites. Our AI will generate a realistic visualization of how the clothing would look on you.

Which websites are supported?

Dress Me Up works on most major e-commerce websites. Look for the floating widget that appears when you browse clothing items. The extension automatically detects compatible product pages.

How do credits work?

Each virtual try-on uses 1 credit. Guest users get 5 free credits. You can purchase additional credits through your account settings.

Is my data secure?

Yes! We take your privacy seriously. All data is encrypted, and we never share your personal information. Read our Privacy Policy for more details.


Other Ways to Contact Us

If you prefer email support or need to send attachments:

Email: extension@clipfactory.app
Response Time: Within 24-48 hours

Before Contacting Support

Report a Bug

Found something that isn't working correctly? Please let us know! When reporting a bug, include:

Feature Requests

Have an idea to make Dress Me Up even better? We'd love to hear it! Send us your suggestions through the live chat or via email.